Customer Service: Customer service is the provision of service to customers before, during and after a purchase.In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day. Cash handling: Process of receiving and giving money in a business.What Skills Does a person Need at Rivers Casino?Īt Rivers Casino, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.
